FOR TRAVEL AGENTS
Flight delay compensation for your clients, automated in your name
Your clients get delayed anyway.
Be the one who already knew.
You didn’t become a travel agent to sit on hold with airlines. MyAirAdvocate watches every flight you book, prepares the compensation claim before you hear about the disruption, and tells your client — in your name — that you’re on it.
A TUESDAY, WITH MYAIRADVOCATE
Most days, nothing happens. That’s the point. The day something does, you’re first.
- 7:40 am
Coffee. Your inbox has one email from us: “✓ Now monitoring — Whitfield party, 3 flights, 4 passengers.” You forwarded their confirmation last night. That was the whole setup.
- 9:15 am
You book a honeymoon LHR → JFK. Route IQ (Professional) says Virgin’s 09:05 has run 6 minutes late on median; BA’s 08:20 has been running 41 minutes behind. You book the Virgin. Nobody will ever know that saved them a missed connection.
- 1:02 pm
Pre-trip forecast (Professional): the Kim family flies tomorrow, delay risk elevated, weather rough at Heathrow. You text them a heads-up. They think you’re psychic.
- 4:47 pm
BA117 cancels. You don’t find out from a furious client — you find out from us within 15 minutes, with a €2,400 claim already written and the evidence attached.
- 4:49 pm
The Hendersons’ phones buzz: a message from your agency with their live rights page — meals, hotel, rebooking, and the script for the desk. They already feel handled.
- 5:05 pm
You call: “I already know. Here’s the plan. And here’s €2,400 you didn’t know you were owed.” On Agency, we file the claim and chase the airline. You just made the good-news call.
- Renewal
Your Reports page has the year for them: 11 trips watched, 3 disruptions caught, €3,640 recovered. You mention it at renewal. They renew. They refer.
THE FOUR REASONS AGENTS HESITATE
We hear these on every call. Here’s the honest answer to each.
“I don’t have time to learn another tool.”
There is nothing to learn. You forward an email — an action you already do a dozen times a day. Set one inbox rule and you never do it again. The portal is where good news collects; you don’t have to live in it.
Setup: 0 minutes · Steady state: 0 minutes
“My clients don’t get delayed that often.”
True — and irrelevant, because one event pays for years. A qualifying disruption on a family booking is €1,000–€2,400. Agents with Europe- or UK-bound clients typically see one within weeks. And UK claims reach back six years: your existing bookings are already owed money.
One caught claim ≈ 20–40× the subscription
“I don’t want a vendor’s name in front of my clients.”
Neither do we. Every rights page and client message carries your logo, your colors, your agency name. Your clients see that their agent was on it. We are the engine; you are the brand.
White-labeled by default, on every plan
“Compensation claims are a hassle to actually win.”
They are — for individuals. Our letters cite the regulation, attach the airport’s own delay telemetry as evidence, and note the weather that day (clear skies kill the airline’s favorite excuse). On Agency, we file and chase it. You do nothing but make the call.
Evidence-backed letters · Concierge on Agency
WHAT YOUR CLIENTS SEE
Your name. Your logo. Their moment of relief.
When a flight breaks, your client gets a message from your agency — email, plus a text on US and Canadian numbers — with a live page showing exactly what the airline owes them right now: meals, hotel, rebooking, the script for the desk. Even when it’s weather and no cash applies.
- › Sent only with your client’s consent, recorded per trip
- › Direct alerts on Professional and Agency; on Starter, copy the page link from the trip in one tap
- › Your branding on every page and message
- › Works at 2am, when you’re asleep and they’re stranded
FLIGHT DISRUPTED
BA117 · LHR → NCE
Cancelled · Thu 4:47 pm
THE AIRLINE OWES YOU, RIGHT NOW
- ✓ Meals & refreshments
- ✓ Hotel + transfers if overnight
- ✓ Rebooking — including on other airlines
- ✓ €600 per passenger compensation
What to say at the desk →
Sarah at Coastal Luxe has been notified
AT RENEWAL
The conversation writes itself.
Trips protected. Disruptions caught. Money recovered. Your reports turn “I’m great in a crisis” from a claim into a number your client can repeat at dinner parties.
11
trips watched
3
disruptions caught
€3,640
recovered
✦ AGENCY — CONCIERGE CLAIMS
Or don’t touch the claim at all.
On Agency, your job ends at forwarding the email. We file the claim, chase the airline, handle the back-and-forth, and update the status in your portal. You make the good-news call and take the credit. Three team seats included — every agent in your shop, one workspace, one forwarding address.
See Agency — $99/moBACK OF THE ENVELOPE
Do this math on your own book.
~20
Europe/UK-touching bookings per month
A typical luxury or honeymoon-focused agent
×2.5
Passengers per booking
Couples, families, groups
~2–4%
Qualifying disruption rate
Cancellations + 3h delays + denied boarding
€250–600
Per-passenger compensation
Fixed by law
That’s roughly one qualifying booking every month or two — each worth €625–€1,500 to your clients — against $19–$99. And that’s before the six years of past bookings you can check on day one. The subscription is a rounding error. The retained client isn’t.
STILL ON THE FENCE?
The questions agents ask before they sign up.
How much work is it to set up?
One email. Forward any airline confirmation to your private address; every flight and passenger is read automatically. Set an inbox rule to auto-forward airline confirmations and every future booking monitors itself — zero ongoing effort.
My clients don’t have that many delays — is it worth it?
One qualifying disruption on a family booking is €1,000–€2,400 against $19–$99/month. Agents with Europe- or UK-bound clients typically see one within weeks — and UK claims reach back six years, so most agents find money in bookings they’ve already made.
Do my clients see MyAirAdvocate or my agency?
Your agency. Every alert and rights page carries your logo, colors, and name. We’re the engine behind you, not a brand in front of you.
Do you take a cut of my clients’ compensation?
No. Flat monthly subscription. The airline pays your client 100%, directly. Consumer claim services take 25–50%; we take nothing from the claim.
What if it’s weather and no compensation applies?
Your client still gets the alert with their care rights — meals, hotel, rebooking — and you still get the credit for being first. Care rights apply even in weather; compensation just doesn’t.
I’m a solo agent. Is this for agencies only?
Starter and Professional are built for solo agents. Agency adds concierge claims and team seats when you grow — or if you’d simply rather never touch a claim.
Forward one email. Find out what your book is owed.
Plans from $19 a month. Monitoring begins with your first forwarded booking.