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The advisor's edge
Flight compensation, explained for travel advisors — the rules, the math, and the moments that make clients stay.
How Much Client Compensation Went Unclaimed in Your Book Last Year? (The Math)
Run your own numbers: bookings × disruption rate × per-passenger compensation. For a typical Europe-focused advisor, thousands of euros of client money goes unclaimed every year — quietly, invisibly, annually.
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A Client's Flight Was Cancelled. Here's What Separates Good Advisors From Great Ones.
Rebooking is table stakes. The great advisors know a cancelled flight is usually worth €250–€600 per passenger — and they bring the claim to the client before the client thinks to ask.
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The Travel Advisor's Guide to EC261: What Your Clients Are Owed (and Why Nobody Claims It)
EC261 and UK261 entitle your clients to €250–€600 per passenger for long delays and cancellations. Here is the regulation, the case law, the amounts, and why the money almost always goes unclaimed — explained for travel advisors.
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