UNITED · DELTA · AMERICAN · EC261 / UK261

Do United, Delta or American owe you for a delayed flight? It depends which way you flew.

By Nathan Zarcaro, founder of MyAirAdvocate · 4 min read · Updated August 2026

Inside the US, no law makes United, Delta or American pay cash for a delay. Leave from Europe or the UK and it changes: a US airline arriving three hours or more late owes you up to €600 (£520 from the UK) per person under EC261 or UK261. Flying the other way, into Europe, it usually owes nothing.

Does this apply to my flight?

EC261 · UK261

COVERED

  • ●United, Delta, American or any US airline, departing an EU country or the UK
  • ●Flights into Europe sold by a US airline but operated by a European one (Air France, KLM, Lufthansa, British Airways, Virgin Atlantic)
  • ●Connecting itineraries on one booking that start in Europe or the UK, where the final destination is late

NOT COVERED

  • ●US domestic flights (Chicago to Denver): no fixed compensation under US law
  • ●Flights into Europe or the UK operated by a US airline (Newark to Paris on United)
  • ●Southwest and other US airlines with no flights to Europe

What decides it is where the flight departs and which airline operates it, not the name on your ticket. The rules are EU Regulation 261/2004 (EC261) and its UK copy (UK261).

THE SHORT ANSWER

Does United, Delta or American owe me compensation for a delay?

Only on the right flights. EC261 covers every flight that departs an EU airport, whatever airline flies it, and flights into the EU only when the airline operating them is European (Article 3). UK261 does the same for the UK. So a US airline owes you on the way home from Europe, and usually not on the way there.

When it does owe, the amounts are fixed by distance and per person: €600 on any transatlantic flight from the EU, £520 from the UK, once the delay at arrival reaches three hours. It’s the same money a European airline pays.

SAME AIRLINE, FOUR ANSWERS

Which of my flights count?

Four trips, each landing five hours late. Only the direction and the operating airline change.

1

Delta, Paris to Atlanta: €600 each

An EU departure, so EC261 applies to any airline. Two of you on the booking is €1,200.

2

United, London Heathrow to Newark: £520 each

A UK departure, so it’s UK261, paid in pounds. Same rule, same trigger.

3

Delta, Atlanta to Paris: nothing under EC261

A flight into the EU on a US airline sits outside the regulation. You’re owed care and rebooking under Delta’s own terms, not the fixed €600.

4

Booked with Delta, flown by Air France, Atlanta to Paris: €600 each

The operating airline is European, so the inbound flight is covered. The flight number on your boarding pass may say DL; the line underneath that says “operated by” is the one that counts.

INSIDE THE US

Do US airlines have to compensate for delays on domestic flights?

No. There’s no US law that sets cash compensation for a delayed domestic flight. A federal proposal to create one was withdrawn in 2025. What you can get depends on the airline’s own customer service commitments, typically meal vouchers or a hotel when the delay is the airline’s fault, and those are promises, not fixed amounts.

Cancellations are different. If the airline cancels or significantly changes your flight and you don’t accept what it offers instead, a 2024 Department of Transportation rule gives you a cash refund of the ticket, automatically. That’s your money back, not compensation on top.

WATCH OUT

Check who operates the flight, not whose name is on the ticket

Transatlantic tickets are sold in alliances: Delta with Air France and KLM, United with Lufthansa, American with British Airways. EC261 follows the airline that actually flies the plane. A Delta ticket on an Air France aircraft into Paris is covered; the same route on a Delta aircraft isn’t. It’s printed on the booking as “operated by”.

CLAIMING

How do I claim EU261 compensation from a US airline?

Exactly as you would from a European airline: in writing, citing Regulation 261/2004 (or UK261 for a UK departure), and asking for money, not miles or a voucher. The delay guide covers how the three hours are measured and which excuses hold up, and the claim letter template has the wording.

See exactly what your flight owes you — free, no signup. The live rights page tells you what applies to your exact flight and prepares the claim when you’re ready.

Check my flight →

COMMON QUESTIONS

Questions people ask

Does EC261 apply to American Airlines?

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On flights departing the EU, yes, exactly as it does to a European airline. On flights from the US into the EU operated by American, no.

My United flight from London was delayed four hours. EC261 or UK261?

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UK261, because it departed the UK. Over 3,500 km that’s £520 per person, or half that if the delay was between three and four hours on the longest routes.

Is Southwest covered?

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No. Southwest doesn’t fly to Europe, and US law sets no fixed compensation for domestic delays.

Isn’t the DOT refund rule the same thing?

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No. It returns what you paid when a flight is cancelled or significantly changed. EC261 compensation is a fixed amount on top, for a delay or cancellation, and you can be owed both on the right flight.

How long do I have to claim?

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It depends on the country you departed from: six years in England and Wales, three in Germany (from the end of the year), five in France. A flight from last summer is usually still live.

General information, not legal advice. Compensation depends on the facts of each disruption and the airline’s evidence. MyAirAdvocate prepares claims for a flat fee and never takes a percentage of what you are owed.