AZ1389 Genoa–Rome cancelled Nov 4, 2026: who is owed
ITA Airways flight 1389 · AZ 1389 · AZ1389 · Genoa to Rome · Nov 4, 2026
ITA AIRWAYS
AZ1389 · 2026-11-04
GOA
Genoa
departs 07:00 local
FCO
Rome
arrives 08:05 local
Flight status: Cancelled. It was scheduled to depart at 07:00 local.
On this flight? The passenger’s guide: what to do when your flight is cancelled.
UP TO, PER PASSENGER · EC261
€250
401 km · up to €1,000 for a family of four
HOW STRONG IS THIS CLAIM?
Good claim
Strong case — airlines usually pay these.
- ✓The flight was cancelled. With less than 14 days notice and no timely re-routing, cancellations are strong claims.
- ✓Weather was clear at both airports, removing the airline’s most common defence.
- ⚠We could not fully verify the actual arrival time, so confidence is reduced.
✓ WHY IT MAY QUALIFY
Cancellation (Article 5). With under 14 days’ notice — and a same-day cancellation is by definition under 14 — compensation is owed unless the airline proves extraordinary circumstances.
Covered by EC261; the distance (401 km) sets the band: up to €250 per passenger.
☔ WEATHER AT THE TIME
GOA: Partially cloudy · 12°C · wind 26 km/h · FCO: Partially cloudy · 15°C · wind 19 km/h, gusts 28
More on the defence: what counts as extraordinary circumstances, and what doesn’t.
Why was AZ1389 cancelled?
- Airlines don’t publish the cause, and we don’t know it for this flight.
- The weather record: GOA: Partially cloudy · 12°C · wind 26 km/h · FCO: Partially cloudy · 15°C · wind 19 km/h, gusts 28.
- That day at Rome, our radar recorded 0 other ITA Airways cancellations and 2 cancellations on 2 other airlines.
To refuse compensation, the airline has to prove the cause was an extraordinary circumstance that could not have been avoided even if all reasonable measures had been taken (EC261 Article 5(3)).
Technical faults almost never count, and neither does a strike by the airline’s own staff. The EU’s top court has ruled on both (C-549/07, C-28/20).
Severe weather and air traffic control limits can count, but the airline must show they caused this flight’s disruption.
Weather can excuse compensation, never care: meals, hotel, and rebooking are owed regardless of cause.
Questions about AZ1389
- Was AZ1389 on Nov 4, 2026 cancelled?
- Yes. ITA Airways AZ1389 from Genoa to Rome was cancelled on Nov 4, 2026. EC261 compensation is owed unless the airline shows extraordinary circumstances, such as severe weather.
- How much could AZ1389 passengers be owed?
- Up to €250 per passenger under EC261, set by the 401 km distance. A family of four could be owed up to €1,000.
- How do I claim compensation for AZ1389?
- Create a free MyAirAdvocate account from this page; the flight is added and the claim prepared automatically. Say go — save a card ($0 today) and sign one letter — and we file it and work it for a flat $39, charged only if the airline pays.
Other disrupted flights from Genoa to Rome
On our radar in the last 30 days. Each one has its own page and claim.
ON THIS FLIGHT?
The claim is two minutes away.
Create a free account and this flight is already in it, claim prepared. Say go and we file it and work it. $39, charged only if ITA Airways pays. No percentage.
Travel agent with a client on this flight? Forward the booking and it’s prepared for you.